Payment Policy

Last Updated: 03 - October - 2025

At [Personalized Gift Shop], we want your shopping experience to be smooth and secure. This Payment Policy explains the terms related to payments for orders placed on our website.

1. Accepted Payment Methods

We accept the following payment methods:

Credit Cards (Visa, MasterCard, RuPay, etc.)

Debit Cards

UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

Net Banking

Wallets (if enabled)

Cash on Delivery (COD) [Optional – mention only if you offer COD]

2. Payment Terms

All payments must be made in [Currency – e.g., INR].

Orders are processed only after payment confirmation.

For Cash on Delivery (if available), payment must be made in full at the time of delivery.

3. Payment Security

We use secure, PCI-DSS compliant payment gateways to process transactions.

We do not store your card/banking details on our servers.

All transactions are encrypted and handled by trusted third-party providers.

4. Pricing & Taxes

All prices displayed on our website are inclusive/exclusive of applicable taxes (mention whichever applies).

Additional shipping charges, if any, will be shown at checkout.

International orders may be subject to customs duties/taxes, payable by the customer.

5. Failed / Pending Transactions

In case of a failed transaction, the amount (if debited) will be automatically refunded by your bank/payment gateway within 7–10 business days.

If payment remains pending, your order will not be processed until confirmation is received.

6. Refunds for Payments

Refunds (if applicable as per our Return & Refund Policy) will be credited to the original payment method used during purchase.

Refund timelines may vary depending on the bank/payment provider.

7. Contact for Payment Issues

If you face any issues related to payments, please contact us at:
📧 Email: personalizedgiftshop.in@gmail.com
📞 Phone: +91 9535439797